Sales Development Representative - Retail & E-commerce
Investigate, strategize, and creatively connect with the most exciting retail & e-commerce brands in The Nordics đđ§đ
Weâre super excited to welcome our next teammate to our global Sales development team, focusing on the Nordics market. This is not your typical high-volume sales development role. At Voyado, we work within a clearly defined niche - retail and e-commerce, and that changes everything! Instead of calling 100 random companies a day, youâll deep-dive into a carefully selected group of brands, truly understand their business, and craft creative, thoughtful ways to connect with them.
If youâre curious about how e-commerce brands grow, love investigating companies and decision-makers, and enjoy combining strategy with creativity in your outreach, weâd love to hear from you!
About the role
At Voyado, driving new business is about relevance - not volume. As our SDR for the Nordics, your mission is to create meaningful new business opportunities within retail and e-commerce. Youâll be part of our Global Sales Development team and work closely with Sales, Marketing and Partner Managers to strategically expand our footprint in the region.
Youâll become an expert in:
The retail and e-commerce landscape in the Nordics
The systems brands use (e.g. e-com platforms, CRM, loyalty tools)
Their growth ambitions and operational challenges
The people behind the brands - from CRM Managers to CMOs
This role is part research, part strategy, part creativity, and part relationship-building. With a large focus on results and winning over new customers. đ
What youâll be up to
Research-first prospecting
Identify and deeply understand selected retail and e-commerce brands in the Nordics
Map stakeholders, decision-makers and tech stacks
Spot triggers: expansion, rebranding, new markets, funding, platform changes
Strategic & creative outreach
Craft tailored outreach strategies per account (email, LinkedIn, events, cold-calls, gifting, partnerships)
Write sharp, relevant messaging that shows youâve done your research
Experiment with creative ways to get attention and build trust
Market builder
Continue to strengthening Voyado's position on the retail & e-com map in the Nordics
Attend relevant events and build relationships in the ecosystem
Collaborate closely with Marketing and Sales on campaigns and account strategies
Structured execution
Use modern sales tech to plan, test and optimize your outreach
Work towards clear goals - and celebrate wins together
Your onboarding will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product.
Who are you?
Youâre curious by nature. When you discover a new brand, you want to understand how they grow, who they target, and what systems they use. We are looking for a collaborative and motivated individual who enjoys building relationships and is excited about creating value through sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself in SaaS sales. At the same âtime you're results driven and are motivated by working towards set up targets with a winning mentality.
You probably:
Enjoy researching companies and connecting dots
Like writing and tailoring messages rather than sending templates
Thrive when you can combine structure with creativity
Are energized by building something in a focused market
Youâre a natural connector, a team player, and genuinely interested in retail, e-commerce and tech.
Skills & Background
Excellent writing and communication skills - you know how to make messaging relevant
Strong research ability - you can turn scattered information into clear insights
Commercial mindset and ambition to grow within B2B SaaS
Comfortable working in a structured way with data and CRM systems
Fluency in Swedish or Norwegian and professional level English is mandatory
Why this role is different
This is not about high volume unpersonalised outreach.
Itâs about:
Focus over spray-and-pray
Insight over scripts
Creativity over repetition
If you want to become an expert in retail & e-commerce growth while building real business relationships in the Nordics - this is your opportunity.
What's in it for you?
Voyado is a Swedish purpose-driven company where every opinion is recognized and where youâll be successful when putting the customers first. Here, you'll get the opportunity to work self-driven with strong support that you can leverage at any time. We really care for our Voyadoers and put a lot of time and effort into keeping and nurturing our knowledge-sharing and friendly culture. Weâre personal and that extends into everything about us. Read more on what itâs like to work at Voyado here.
Some of our benefits:
30 days of vacation, so you can spend time on the things you love
A generous gadget-and-phone package (your choice!)
Yearly in person meet-up with the whole team in one of our locations
5000 SEK per year in wellness allowance
A wellness hour you can use every week
Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). WeÂŽd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!
Additional information
As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Here you can read more about how a background check is done.
Making it personal with AI
We truly believe youâll position yourself best for success in the interview process by being yourself with support from AI where it makes sense, later in the process you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.
There is no such thing as a perfect candidate; weâre all human so please, bring your authentic self! Donât let AI over polish your CV or answers to the point where we canât hear your real voice because thatâs what we care about the most.
- Department
- Commercial
- Role
- Sales Development Representative
- Locations
- Stockholm
- Office Policy
- Office First
We're in it together
For us, everything starts with being in it together. That is how we move forward, shaping the journey we are on. We always have each others backs and our culture is built on inclusivity, trust and a big portion of fun.
We always see opportunities instead of obstacles. Trying out new things? Yes. Taking risks? Absolutely. Failing? Sometimes - that's how we learn and develop.
Being in it together also means being committed - to each other, our customers and our partners. We set the bar high, and always go the extra mile.
Stockholm
About Voyado
Voyado is the customer experience platform made for retail. We help brands turn every interactionâfrom first click to repeat purchaseâinto lasting loyalty.
With AI-powered tools for search, personalization, marketing, and loyalty, we make it easy for retailers to grow and connect with customers in smarter ways.
Loved by 400+ brands, Voyado is on a mission to become Europeâs most beloved retail companion.