Insights are only valuable when they lead to better decisions. And increasingly, those decisions won’t only be made by people.

Across Voyado, we’re evolving how retailers understand their customers, products, and performance. At the same time, we’re building more predictive and agentic experiences where AI can interpret that information and turn insight into action. For both to work, the foundation needs to be trusted, consistent, and built around the decisions retailers actually need to make.

That’s where you come in.

About the role

As our Senior Product Manager for Insights & Analytics, you’ll own the direction of this capability across the Voyado product suite. That includes the analytics platform, the customer-facing analytics experiences retailers use every day, and the semantic and metric layer that increasingly powers our AI-driven experiences.

You’ll work closely with Analytics Engineers, Data Analysts, Engineering Managers, architects, and Product Managers across Voyado Engage and Elevate. Within Insights & Activation, you'll also work closely with our Targeting and AI teams, connecting the insights we generate with the audiences, predictions, and actions they enable.

Some of the things you'll be up to:

• Own the vision, strategy, and roadmap for Insights & Analytics across the Voyado product suite, from the underlying analytics platform to the experiences our customers use

• Run continuous discovery with retailers to understand the decisions they are trying to make and where better insights could genuinely change the outcome

• Work across Engage and Elevate to create a coherent analytics experience rather than reinventing analytics within individual products

• Define how we measure the success of the capability, including adoption, trust, time-to-insight, and the commercial value analytics creates for retailers and Voyado

• Contribute to how analytics is packaged and commercialized as it increasingly becomes something customers actively buy, rather than simply something included in the product

So, who are you?

We believe you're a Senior Product Manager who combines strong product judgment with genuine analytical curiosity.

You're comfortable moving between customer problems, commercial opportunities, and fairly technical conversations about data. You will not be the person building the data models, but you understand them well enough to challenge assumptions, ask the right questions, and make informed product decisions alongside Analytics Engineers and architects.

You think beyond individual features. When someone asks for another dashboard, your instinct is to understand the decision behind the request. When several products need similar capabilities, you look for what should become a shared platform capability. And when investing in foundations that may take time to pay off, you can explain why that investment matters in terms that both engineers and commercial stakeholders understand.

You also know that analytics is fundamentally a trust product. A beautiful dashboard doesn't matter if customers don't believe the numbers in it. You care about correctness, consistency, and clear definitions while still knowing that a product needs to ship, create value, and evolve.

We believe you have:

• Senior Product Management experience within B2B SaaS, preferably in retail, e-commerce, martech, CRM, loyalty, CDP, or BI

• A track record of owning a product area end to end, from strategy and discovery through roadmap, delivery, launch, and measurable outcomes

• Enough technical understanding to work credibly with Analytics Engineers and architects, including the ability to reason about data models, semantic and metric layers, data contracts, and lineage

• Experience working in multi-product environments where a shared capability needs to serve several products and teams

• Strong stakeholder management skills and experience influencing teams and people you don't directly manage

Familiarity with modern data platforms such as Databricks, Snowflake, or BigQuery, and analytics tools such as Sigma, Looker, Tableau, or Power BI is also a plus.

As insights increasingly become something our products can act on, not simply present, experience with AI, ML, predictive products, or agentic capabilities is particularly interesting.

What's in it for you?

You'll own a capability, not a backlog.

Insights & Analytics spans the Voyado product suite, giving you the opportunity to shape both the platform underneath and the products built on top of it. You'll work on questions that range from how retailers understand their performance today to how AI agents will reliably reason about those same metrics tomorrow. You'll also be working on a modern data foundation, including Databricks and our move toward modern embedded analytics, with short decision paths and plenty of room to turn a strong product direction into something customers can actually use.

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers, and some examples of what we can offer you are:

• You’ll operate in a culture that values curiosity, open discussion, and constructive challenge, where good ideas triumph over hierarchy

• Summits where we hang out, workshop, discuss, and have a good time together

• Opportunities for personal and professional growth and learning in a dynamic and supportive environment

• Work-life balance. We don't have a long work-hours culture; we value engagement over hours worked

Some of our benefits:

• 30 days of vacation, so you can spend time on the things you love

• Beneficial bike lease, including e-bikes

• Breakfast buffet on Fridays

• In-house gym only for Voyadoers

• A generous gadget-and-phone package, your choice!

• 5000 SEK per year in wellness allowance

• Parental leave top-up with additional support for new parents

• A wellness hour you can use every week

About Voyado

Voyado is the Agentic Customer Experience Suite for retail.

More than 500 retail brands across 100 markets use Voyado to unite CRM, loyalty, product discovery, e-commerce personalization, and retail media with retail-trained AI that acts on real-time shopper intent.

By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every channel - online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable business impact.

We’re growing across Europe and are looking for people who want to help shape the future of retail technology.

Be yourself 🏳️‍🌈

At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar!

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and diverse teams have more perspectives on life and bring different ideas to the table, which in the end leads not only to a better working environment but also a better product.

Making it personal with AI

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI where it makes sense. Later in the process, you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self! Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about the most.

Note: As of right now, we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be able to onboard colleagues from all over the world.

Ready to make an impact?

Fantastic! 🎉

Applying is easy - upload your resume. We’d love to hear what excites you about this role and what challenges you’re eager to take on. Be yourself, and let your passion shine through.

Additional information

As part of our recruitment process, we conduct a background check on the final candidate.