We’re at a pivotal moment in our Insights & Activation area.

Across three teams, we’re building the foundation for the next generation of our product, from native intelligence and personalization to predictive insights and next-best-action capabilities. At the same time, we’re rolling out an agentic AI layer that will span across our entire application.

This isn’t an iteration, it’s a transformation. At the core of this shift is data. Not more data, but structured, trusted, and well-defined data that can power analytics, machine learning, and AI consistently across the product. You will play a key role in shaping how that foundation is designed, ensuring that what we build today can scale with the ambitions we have for tomorrow.

This role is about steering others so they make the right decisions, challenging assumptions, identifying future needs before they become blockers, and ensuring that the technical direction across teams is coherent and sustainable.

Some of the things you'll be up to:

• Review and challenge architectural proposals from tech leads and developers across the three teams

• Drive the design of the canonical consumer data layer, defining data product standards, lineage, semantic models, and governance mechanisms on Databricks

• Coaching tech leads on trade-off analysis, system thinking, and long-term architectural sustainability

• Participating in roadmap discussions to inform what is technically feasible, what should be sequenced differently, and where foundational work must come first

So, who are you?

We believe you're an experienced architect or senior technical leader who thrives in complex, cross-domain environments. You lead with curiosity and humility, taking the time to understand before deciding, while still being decisive when direction is needed.

You communicate clearly, build alignment through reasoning, and aren’t afraid to challenge assumptions in a constructive way. You know that strong architecture comes from both sound technical judgment and the ability to influence others.

We believe you have:

• Architectural leadership experience across multiple teams or domains, with a track record of guiding others toward consistent technical direction

• Experience in specifically data architecture, ideally including data platform design, data product thinking, and data modelling for analytics and ML consumption. Experience with Databricks or similar lakehouse platforms is highly valued

• Familiarity with AI/ML in production: not necessarily building models yourself, but understanding how ML pipelines, feature stores, model serving, and training data requirements shape architectural decisions

• Experience designing canonical/semantic data layers for broad consumption (analytics, ML, product features)

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers, and some examples of what we can offer you are:

• You’ll operate in a culture that values curiosity, open discussion, and constructive challenge - where good ideas triumph hierarchy

• Summits where we hang out, workshop, discuss, and have a good time together

• Opportunities for personal and professional growth and learning in a dynamic and supportive environment.

• Work-life balance – we don't have a long work-hours culture; we value engagement over hours worked.

Some of our benefits:

• 30 days of vacation, so you can spend time on the things you love

• Beneficial bike lease, including e-bikes

• Breakfast buffet on Fridays

• Inhouse gym only for Voyadoers

• A generous gadget-and-phone package (your choice!)

• 5000 SEK per year in wellness allowance

• Parental leave top-up additional support for new parents

• A wellness hour you can use every week

About Voyado

Voyado is the ultimate solution for personalization and relevance across all channels—online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

We are now a company of 350+ colleagues on an exciting journey and have recently established a presence in new markets to strengthen our position in Europe. If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - let's get in touch!

Be yourself 🏳️‍🌈

At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar! Read more about Tjejer Kodar & Voyado here

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and diverse teams have more perspectives on life and bring different ideas to the table which in the end leads not only to making a better working environment but also a better product.

Ready to find out more?

Lovely! 🎉

Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but we say if you think this sounds like a place where you can shine don't hesitate to send in your resume!

Making it personal with AI

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI where it makes sense, later in the process you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we’re all human so please, bring your authentic self! Don’t let AI over polish your CV or answers to the point where we can’t hear your real voice because that’s what we care about the most.

Note: As of right now we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be able to onboard colleagues from all over the world.