Voyado customer experience platform seamlessly unites two of retail’s most essential parts - customers and products. It empowers merchants to understand shoppers and their true desires like never before.

As Director of Engineering for Elevate, you’ll play a key role in shaping how we build, scale, and evolve our engineering organization. You’ll operate at the intersection of technology, people, and product, working closely with Product, Design, and others to ensure we deliver high-quality solutions that create real customer value.

This is a senior leadership role where you’ll focus on setting direction, enabling teams, and building a strong engineering culture, rather than hands-on coding. You'll be responsible for engineering architecture, execution excellence, and quality at scale.

Some examples of your work:

• Own the long-term technical and organizational strategy for Voyado Elevate

• Lead and coach Engineering Managers and senior technical leaders

• You will evaluate and refine existing processes, fostering efficiency while maintaining a commitment to quality

• Strategic and tactical team planning, including budget responsibility

• Guide our teams in our OKR process to set goals and measure outcomes

• Plan and coordinate strategic improvement initiatives and lead change management

• Collaborate with other functions at Voyado, such as product, operations, & GTM, on initiatives to align the product strategy with customer needs and business objectives.

So, who are you?

You are a builder. You have a passion for innovation, you challenge the status quo, and deliver exceptional experiences to both internal colleagues and our customers. In addition to your attributes and experiences above, you probably have:

• Master's or PhD in a relevant field, e.g., Computer Science, Mathematics, Data Science, or Engineering

• A couple of years of experience in a similar role, Head of Engineering or Senior Engineering Manager.

• Experience leading and managing colleagues of different seniority levels, delivering technical workshops, and providing advanced technical mentorship.

• Experience with scaling agile product organizations with multiple teams

• Experience working cross-functionally with other teams to align goals with the company's overall priorities and deliver value to the business.

• You are fluent in technical and business English, both spoken and written

We believe you are deeply aligned with our leadership principles:

• Accountability, always. You don’t wait for permission to act. You drive clarity, follow through, and ensure results.

• Brave for better. You challenge how things are done today and introduce smarter, scalable ways of working.

• Clear & compelling. You communicate with precision, making complexity easy to understand for every stakeholder, from CPO to PM.

What's in it for you?

You will be part of an extremely exciting journey in redesigning the market for personalized customer experiences. We want to make our product Europe's leading Product Discovery engine in retail and e-commerce, and together with our customers, we are well on our way. We are extremely dedicated to the task, but at the same time, we ensure that everyone is doing well at work. You will have plenty of room to grow in a creative work environment where personal development is as important as high competence.

We really care for our Voyadoers, and some examples of what we can offer you are:

• Work-life balance – we don't have a long work-hours culture, we value results over hours worked

• Flexible working hours

• Kind and experienced colleagues who gladly share their knowledge

Some of our benefits:

• 30 days of vacation, so you can spend time on the things you love

• Beneficial bike lease, including e-bikes

• Breakfast buffet on Fridays

• Your choice of phone and gadget package

• 5000 SEK in wellness allowance

• A wellness hour a week

More on Voyado!

Voyado is a fast-growing company that operates and develops data-driven SaaS platforms within Marketing Automation, CRM, Loyalty, and Product Discovery. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences.

If you are ready for your next adventure and want to join our team on our expansion throughout Europe and are interested in customer care, eCommerce, retail, and tech - keep reading and check out some of our customers!

Ready to join the team?

Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!

As we’re heading into some well-deserved holiday rest, replies might take a little longer than usual. We’ll be back in January and will start reviewing applications on January 8th. Enjoy the holidays! 🎄

Making it personal with AI

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI, where it makes sense. Later in the process, you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we’re all human, so please, bring your authentic self! Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about the most.

Additional information 

As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Here you can read more about how a background check is done.