Michael Jerlin
Chief Operations Officer – ServicesWhat do you like most about Voyado?
I’ve been with the company for 13 something years so I would like to think that I have the right answer for this. I would 100% say the people. I can’t imagine a boring day at work when you’re surrounded by ambitious, hard working and relaxed Voyadoers. It’s just so much fun!
What do you do in your role as COO?
I’m responsible for the Services organization which consists of our onboarding teams, customer success and technical support. We focus on rapid and high quality onboarding, customer satisfaction and customer growth. So basically trying to make your time as a Voyado customer as pleasant as possible!
Some of my colleagues
About Voyado
Voyado is the customer experience platform made for retail. We help brands turn every interaction—from first click to repeat purchase—into lasting loyalty.
With AI-powered tools for search, personalization, marketing, and loyalty, we make it easy for retailers to grow and connect with customers in smarter ways.
Loved by 400+ brands, Voyado is on a mission to become Europe’s most beloved retail companion.