Product Application Specialist

If you are into modern, fast growing, fast moving SaaS technology with a touch of brilliant ease of use interface – then Voyado could be just the right company for you. Moreover, if you would like to combine that interest with in depth understanding of the product and brilliant consulting services then look no further, just keep reading.

Voyado is the leading Saas platform in the Nordics for marketing automation, powerful segmentation and cutting edge AI and maching learning – all baked into one wonderful interface with the mission of Making brands easy to love. Check out some of our customers!

If you want to get to know us better, check out our Instagram, Facebook & LinkedIn!

About the role

As a Voyado specialist you will be the heart of knowledge with in comes to the nitty gritty details. You know everything there is to know about configuration, integration, and migration. You guide both the customer and integrating parties, you support your team weather it’s in a project or internally in the advanced troubleshooting that customer support requires.

Join the team for both Discovery and Project implementation phases and focus on:

• Setup and configuration of the platform – and handle all integrations
• Be the primary contact for all questions regarding the technical part of the onboarding
• Training sessions with the customer
• Support, both 1st- and 2nd line
• Take part of internal work such as product development
• Documentation and continuous improved way of work 

We strive for the highest customer satisfaction possible and measure ourselves based on the feedback both from team members and the customers own words.

So, who are you?

A curious, humble and inclusive team player with a knack for solving tricky puzzles, both on your own and together with the team. Learning new things is a core value, especially in the dynamic environment where you will operate. But you are also hungry and ambitious and not afraid to go that extra mile when needed.

Skills/Backgrund:

• A degree with techy orientation (University or Trade school doesn’t matter)
• Experience from consultancy work, preferably IT

Nice to have:

• Experience from working with SaaS platforms (or as an application consultant in general)

You speak Swedish – but since we are planning to take over the world you must be comfortable with technical and business English, both in speech and writing.

Ready to be part of the team?

Lovely! Applying is super easy! Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We´d love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! 

Buzz: SaaS, Martech, Customer Data Platform, CDP, Retail, FMCG,  AI/ML, SW Developer, Microsoft, Azure, Cloud, CRM, eCommerce , Customer Success