We are super excited to announce that Kristina Trossmo is looking for a Engineering Manager to join our Customer Engagement engineering organization.

About the role

You will own one of our product development areas, which brings together three teams. You are accountable for both the people leadership and the delivery of your teams, and you work closely with the Product Manager to keep the teams aligned with the area’s priorities and technical direction. You report to Kristina Trossmo, VP of Engineering Customer Engagement, and you work with the Staff or Principal Engineer, the Chief Architect, and peer Engineering Managers.

In this role, you will:

• Lead, coach, and grow engineers through regular 1 on 1s, performance development, and growth conversations, and recruit and onboard new team members as the teams expand.

• Turn area priorities into team plans that balance capacity, dependencies, and delivery commitments, and flag risks early.

• Set how work is planned, reviewed, prioritized, and shipped, and run the team’s ceremonies.

• Be accountable for the technical side of delivery, including quality, operability, technical debt, and release readiness.

• Make the trade-offs between new functionality, maintaining what exists, and our technical direction visible, and protect time for each.

• Act as an AI champion, working with your teams to find out how AI makes us better and how we should adapt our ways of working.

Who you are

We’re looking for someone who combines people leadership with real technical credibility.

You have led engineering teams before, and you understand software well enough to ask the right questions, even when you are not the one building the solution. You get the most from your teams by using their expertise, not by being the most technical person in the room. You build trust by giving direct, useful feedback, and you create space for engineers to take ownership. When priorities conflict or the path is unclear, you make the call and explain your reasoning.

We think you care about these things:

• People first. You believe engineers do their best work when they trust each other and trust you. You give direct, useful feedback, make space for different perspectives, and build trust with colleagues who joined when Voyado was smaller and are still adjusting to how we have grown.

• Accountability beyond your own team. You make decisions for what we want to achieve together as a company, not just for your own teams. When plans change, you follow through and adapt.

• Bravery for better. You make decisions when the path is unclear, explain your reasoning, and have the difficult conversations early. You challenge old habits and test new ideas, including how we use AI.

We also believe you have

• A track record of leading software engineering teams, working through individual contributors or technical leads

• A background as a software engineer, so you are credible in technical conversations about what we build

• Experience aligning cross-functional stakeholders around priorities and delivery

• Experience with change management, or from a modern tech company with a broad understanding of product development at scale

• Fluent English, written and spoken

High Impact. Great People. Real Growth.

You’ll join a company with strong momentum, modern technology, and a collaborative culture where ideas and initiatives are encouraged.

At Voyado, we care about creating an environment where people can grow, collaborate, and enjoy the journey together. We move quickly, challenge ideas, and work closely across teams to deliver meaningful impact.

Some of our benefits:

• 30 days of vacation

• Wellness allowance

• Personal development opportunities

• Summits and team activities

• Four days from the office and one day from home

About Voyado

Voyado is the agentic OS for retail. It brings customer, product, order, and behavioral data together in one connected system, creating the context retail runs on, so AI agents can make informed decisions and act across the full customer journey.

By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every channel — online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable business impact.

We’re growing across Europe and are looking for people who want to help shape the future of retail technology.

Ready to make an impact?

Fantastic! 🎉

Applying is easy — just upload your resume. We’d love to hear what excites you about this role and what challenges you’re eager to take on. Be yourself, and let your passion shine through.

Additional information

As part of our recruitment process, we conduct a background check on the final candidate.

Making it personal with AI

We believe you’ll position yourself best for success in the interview process by being yourself, with support from AI where it makes sense. Later in the process, you may even be expected to use AI. At the end of the day, what matters is meeting you — the person behind the application.

There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self. Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about most.