Voyado is a fast-growing Swedish SaaS company, trusted by retailers and e-commerce companies worldwide to deliver exceptional customer experiences. As we expand internationally, we are driven by our vision to become Europe’s leading customer experience solution in the retail sector. With over 300 passionate Voyadoers, we are on an exciting growth journey—and we want you to join us!

About the role

Are you a dynamic and detail-oriented CRM enthusiast ready to take ownership of our Salesforce platform? We're looking for someone like you to manage, optimize, and elevate our Salesforce system, ensuring it aligns seamlessly with our business goals. You'll play a critical role in supporting our teams, driving efficiency, and ensuring compliance across the board. Your expertise will be key to keeping our Salesforce system at peak performance, helping us maintain our competitive edge in the market.

Some of the things you'll be up to:

• CRM Management and Configuration: Take the lead on configuring and continuously optimizing our Salesforce CRM. Ensure it meets the evolving needs of all user groups while supporting our strategic business objectives.
• Stakeholder Engagement: Serve as the primary point of contact for Salesforce, managing communication with external consultants and internal stakeholders to ensure alignment with our business strategies.
• Training and Support: Conduct training sessions with internal stakeholders and Salesforce users. You'll ensure everyone follows best practices and maximizes the system's potential.

The employment will initially be a temporary position until March 2026, but there is a chance of permanent employment.

So, who are you?

We're looking for a proactive CRM professional who’s excited to take ownership of our Salesforce system. As the go-to person for all Salesforce-related questions, you’ll need a strong understanding of CRM best practices and a consultative, service-minded approach.

Skills & background:

• Proven experience as a Salesforce system administrator
• Proficiency in CRM configurations, best practices, and the ability to create and deliver effective training sessions.
• A consultative mindset, with the ability to advise and support colleagues on best practices.
• Strong organizational skills, with the ability to prioritize and plan your work effectively.
• Fluency in English is required; Swedish is a big plus.

What's in it for you?

Voyado wouldn’t be the powerful platform we are without the people behind them. We really care for our Voyadoers and some examples of what we can offer you are:

• An engaged team with a knowledge-sharing and friendly culture
• Summits on a regular basis where we hang out, workshop, discuss, and have a good time together
• Opportunity to engage and deepen your knowledge in different initiatives
• Work-life balance – we don't have a long work-hours culture, we value engagement over hours worked

Being personal extends into everything about Voyado, read more on what it is like to work at Voyado here.

Some of our benefits:

• 30 days of vacation, so you can spend time on the things you love
• Beneficial bike lease, including e-bikes
• Breakfast buffet on Fridays
• Your choice of phone and gadget package
• 5000 SEK in wellness allowance
• A wellness hour a week
  

More on Voyado!

Voyado is the ultimate solution for personalization and relevance across all channels—online and offline. We empower retailers and e-commerce companies to engage customers, elevate shopping experiences, and evolve their businesses. We are a purpose-driven company where every opinion is valued, and every team member has the opportunity to make a meaningful impact. At Voyado, you’ll work in a self-driven environment with strong support from your team.

Be yourself 🏳️‍🌈

At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar! Read more about Tjejer Kodar & Voyado here

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and diverse teams have more perspectives on life and bring different ideas to the table which in the end leads not only to making a better working environment but also a better product.

Ready to find out more?

Lovely! 🎉

Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but we say if you think this sounds like a place where you can shine don't hesitate to send in your resume!

We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your current role and what would be an exciting challenge for you in the future. We are eager to get to know you and what you love to do, so be yourself and let your passion shine through in your application!